Terms & Conditions

The Service is intended for use by businesses and the individuals who operate them. By using the Service, you represent and warrant that you are at least 18 years old, that the information you provide is accurate and complete, and that your use of the Service complies with all laws and regulations that apply to you. You may not use the Service if we have previously suspended or terminated your account or if you are barred from using it under applicable law.

“Account” means the registered account you create to access and use the Service.

“Subscription” means a paid, recurring plan that grants access to the Service for a defined billing period.

“Customer Data” means all information and content that you or your authorized users submit to or generate through the Service, including your business information, the information of your End Customers, and the invoices you create.

“End Customer” means a client, customer, or other third party of yours whose information you enter into the Service or to whom you issue an invoice using the Service.

“Invoice” means a billing document you create using the Service, whether downloaded as a PDF or sent by email to an End Customer.

“Free Trial” means the no-charge evaluation period described in Section 4.

To use most features of the Service, you must create an Account and provide certain information, such as your name, email address, and business details. You agree to keep this information current and accurate. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us promptly at [SUPPORT EMAIL] if you suspect any unauthorized access to or use of your Account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

We may offer a free trial of the Service for seven (7) days (the “Free Trial”). The Free Trial is available once per customer and is intended for evaluation. The Free Trial begins automatically when you create an Account, and we do not collect payment to start it. When the Free Trial ends, your access to paid features will pause unless you choose to start a paid Subscription; we will not charge you unless and until you do. We may modify, limit, or discontinue the Free Trial at any time without notice. We may also determine your eligibility for a Free Trial in our sole discretion, including to prevent abuse.

The Service is offered on a subscription basis. The current subscription fee is [CURRENT MONTHLY PRICE] per month, billed in advance. By starting a paid Subscription, you authorize us and our third-party payment processor, Stripe, to charge your designated payment method on a recurring basis for the applicable fees, plus any taxes, until you cancel.

Your Subscription automatically renews at the end of each billing period for a successive period of the same length, at the then-current rate, unless you cancel before the renewal date. You are responsible for all applicable sales, use, and similar taxes, other than taxes based on our net income. If a payment fails, we may retry the charge and may suspend or limit your access to the Service until payment is received. We may, in our discretion, also suspend Accounts with overdue balances.

Before you purchase, and within your Account, we disclose that your Subscription renews automatically, the billing frequency, the then-current price, and how to cancel. You may cancel at any time as described in Section 8, and cancelling stops future renewals.

If you initiate a chargeback or otherwise reverse a payment, we may suspend your Account and recover the disputed amount and any associated fees; whether to reinstate your Account is in our discretion.

We may change our fees from time to time. We will provide advance notice of any fee increase that will apply to your Subscription, for example by email or through the Service, at least thirty (30) days before the change takes effect. If you do not agree to a fee change, you may cancel your Subscription before the change takes effect. Your continued use of the Service after a fee change becomes effective constitutes your acceptance of the new fees.

Except as required by applicable law, all fees are non-refundable, and payments are not pro-rated for partial billing periods. We may, in our sole discretion, issue a refund, discount, or credit in individual cases; doing so does not obligate us to provide the same in the future. The Free Trial is provided so that you can evaluate the Service before being charged.

You may cancel your Subscription at any time through your Account settings or by contacting us at [SUPPORT EMAIL]. Cancellation takes effect at the end of your current billing period, and you will retain access to paid features until then. You will not be charged for subsequent periods after cancellation.

We may suspend or terminate your access to the Service, in whole or in part, at any time and with or without notice, including if:

• you breach these Terms or any policy incorporated into them;
• your use poses a security, legal, or reputational risk to us or others, or is fraudulent or unlawful;
• you fail to pay fees when due; or
• we are required to do so by law or by a third-party provider on which the Service depends.

Upon termination, your right to use the Service ceases immediately. You are responsible for exporting any data you wish to keep before your Subscription ends. Following termination or expiration, we may deactivate your Account and permanently delete your Customer Data after thirty (30) days, except where we are required to retain it by law; we have no obligation to retain Customer Data after that period. Sections of these Terms that by their nature should survive termination will survive, including Sections 7, 10, 11, 16, 19 through 22, and 24 through 26, together with any accrued payment obligations.

The Service lets you create an Account, enter your business information, store and manage information about your End Customers, and create invoices that you can download as PDF files or send by email to your End Customers. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. We may update, change, or discontinue features of the Service at any time, and we will not be liable to you for doing so. Features we identify as beta, trial, or early access are provided “as is,” may be changed or withdrawn at any time, and are excluded from any availability or warranty commitment.

As between you and us, you own your Customer Data. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use your Customer Data solely as necessary to provide, maintain, secure, and improve the Service, to comply with law, and as otherwise permitted by our Privacy Policy. You are solely responsible for the accuracy, quality, and legality of your Customer Data and for the means by which you acquired it.

You represent and warrant that:

• you have all rights, consents, and permissions necessary to provide your Customer Data to us and to have it processed through the Service;
• your collection and use of End Customer information, including any personal information, complies with all applicable privacy and data-protection laws; and
• your Customer Data and your use of the Service do not infringe or violate the rights of any third party.

The Service is hosted on cloud infrastructure provided by Google Cloud Platform. PDF invoices generated through the Service are stored in a private storage location and are automatically deleted approximately seven (7) days after they are generated. The Service is not intended to serve as your system of record, archive, or backup. You are responsible for downloading and retaining your own copies of invoices and other records that you may need for accounting, tax, or legal purposes. We are not liable for the deletion of, loss of, or inability to access any Customer Data that occurs in accordance with these Terms or our ordinary practices.

You are solely responsible for the content and accuracy of every Invoice you create, including descriptions, amounts, currency, discounts, applicable taxes, and payment terms, and for your dealings and relationship with your End Customers. The Service is a tool that helps you create and deliver invoices; we are not a party to any transaction, contract, or dispute between you and your End Customers, and we do not collect, process, or guarantee payment of any Invoice. We do not review or verify Invoices for accuracy, legality, or tax treatment. Any disputes regarding an Invoice are solely between you and your End Customer.

When you use the Service to email an Invoice, you are the sender of that message. You are responsible for ensuring you have a lawful basis and any necessary permission to contact your End Customers and for complying with all applicable laws governing electronic communications, including the U.S. CAN-SPAM Act and similar laws. You may not use the Service to send unsolicited bulk messages, spam, or unlawful, deceptive, or harassing communications. We rely on third-party providers to deliver email and do not guarantee that any Invoice or message will be delivered, received, or read. We may suspend email functionality or your Account if we detect abuse or deliverability problems.

Our collection and use of personal information in connection with the Service is described in our Privacy Policy. With respect to End Customer personal information that you submit to the Service, you are responsible for providing any required notices to, and obtaining any required consents from, your End Customers. You and the Company each agree to comply with the data-protection laws that apply to your respective roles. You may direct privacy-specific questions or requests to [PRIVACY EMAIL], as further described in our Privacy Policy.

You agree not to, and not to permit anyone to:

• use the Service in violation of any applicable law or regulation, or to create false, fraudulent, or misleading invoices;
• infringe the intellectual property, privacy, or other rights of any third party;
• upload or transmit malware or any code intended to harm, disrupt, or gain unauthorized access to any system or data;
• attempt to gain unauthorized access to the Service, other accounts, or our systems, or interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by law;
• scrape, harvest, or use automated means to access the Service in a manner that overburdens our infrastructure; or
• resell, sublicense, or make the Service available to any third party except as expressly permitted by us in writing; or
• use, export, or re-export the Service in violation of U.S. export-control or economic-sanctions laws, or use the Service if you are located in an embargoed jurisdiction or are listed on a U.S. government restricted-party or sanctions list.

We may investigate any suspected violation of this Section, and we may remove offending content and suspend or terminate access, without refund, in addition to any other remedies available to us.

The Service, including all software, design, text, graphics, and other content we provide (excluding your Customer Data), and all related intellectual property rights, are and remain the exclusive property of the Company and its licensors. These Terms do not grant you any rights in the Service except for the limited license expressly stated. “InvoicingPro” and our logos are our trademarks and may not be used without our prior written permission. If you choose to give us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

The Service relies on third-party providers, including Google Cloud Platform for hosting and storage, Stripe for payment processing, and third-party providers for email delivery and analytics. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for the acts, omissions, availability, or performance of third-party providers, and we are not liable for any loss or damage arising from them.

We strive to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. The Service may be unavailable from time to time due to maintenance, updates, or factors beyond our control. Unless we have agreed to a separate written service-level agreement, we provide no uptime commitment.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT INVOICES WILL BE DELIVERED OR RECEIVED, OR THAT ANY CALCULATIONS, INCLUDING TAX AMOUNTS, WILL BE ACCURATE. YOU USE THE SERVICE AT YOUR OWN RISK.

The Service is a software tool and does not provide legal, tax, accounting, or financial advice. Any templates, fields, or calculations are provided for convenience only and are not a substitute for professional advice. You are responsible for determining the correct tax treatment of your invoices and for complying with the laws that apply to your business. You should consult your own qualified professionals.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, your indemnification obligations under Section 22, or either party’s liability for fraud or willful misconduct.

You agree to defend, indemnify, and hold harmless the Company and its owners, members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your Customer Data or the invoices you create;
• your use of the Service or your violation of these Terms;
• your relationship or dealings with your End Customers; or
• your violation of any law or the rights of any third party.

We may modify these Terms from time to time. If we make material changes, we will provide notice, for example by posting the updated Terms with a new “Last Updated” date or by emailing you. Changes are effective when posted unless we state otherwise. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service and may cancel your Subscription. We may also modify, suspend, or discontinue the Service, in whole or in part, at any time.

Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Informal resolution. Before filing a claim, you agree to first contact us at [SUPPORT EMAIL] and attempt to resolve the dispute informally. We will try to do the same. If we cannot resolve the dispute within sixty (60) days, either party may pursue the dispute as set out below.

Binding arbitration. Except for the excluded claims described below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or, if applicable, its Consumer Arbitration Rules). The arbitration will be conducted in [COUNTY], Texas, or, where required, in the county of your residence or principal place of business, or remotely. Judgment on the award may be entered in any court with jurisdiction. This Section is governed by the Federal Arbitration Act.

Class-action waiver. You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to any claim or requested remedy, then only that claim or remedy will be severed and resolved in court under Section 25; the remainder of this Section 24 will remain in effect, and no class, collective, or representative proceeding will be conducted in arbitration.

Excluded claims and small claims. Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information.

Arbitration fees. Payment of all filing, administrative, and arbitrator fees will be governed by the applicable AAA rules; where the AAA Consumer Arbitration Rules apply, the Company will pay the portion of those fees that the rules require it to bear. Each party is otherwise responsible for its own attorneys’ fees and costs, except where a statute or these Terms allow a party to recover them.

Who decides. A court, and not an arbitrator, will decide any question about whether a dispute is subject to this Section 24 or whether this Section is enforceable.

Opt-out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice to [SUPPORT EMAIL] or [BILLING/NOTICE ADDRESS] stating your name, Account, and intent to opt out. If you opt out, the litigation terms in Section 25 will govern disputes between us.

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws principles. Subject to Section 24, you and the Company agree to the exclusive jurisdiction and venue of the state and federal courts located in [COUNTY], Texas, for any dispute not subject to arbitration, and you waive any objection to venue in those courts.

Entire agreement. These Terms, together with the Privacy Policy and any other policies or order forms we reference, are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject.

Severability and waiver. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force, and the unenforceable provision will be modified to the minimum extent necessary. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms, for example in connection with a merger, acquisition, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, outages of third-party providers, internet or hosting failures, labor disputes, or governmental actions.

Notices and electronic communications. We may provide notices to you by email, through the Service, or by posting on our website. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. You may send notices to us at [SUPPORT EMAIL] or [BILLING/NOTICE ADDRESS].

Relationship of the parties; headings. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us. Section headings are for convenience only and do not affect interpretation.

If you have questions about these Terms or the Service, contact us at: